Contact Us

Pacific Western Rail Systems Retail Ltd.

 Canadian
Mailing Address

Store Address
Unit 25 – 15531 24th Avenue
Surrey, BC, Canada
V4A 2J4

 U.S.
Mailing Address

250 H Street, PMB 779
Blaine, WA, USA
98230

Toll Free: 1-866-840-7777

Fax: (604) 542-0793 

 Tel:   (604) 542-0790 / (604) 531-9481

Office Hours: 9:00 AM - 5:00 PM Pacific Standard Time Monday-Friday
Store Closed Saturday & Sunday, Toll-Free Available

Our website is open 24/7

For assistance please call your sales rep below.

Hours: 9:00 AM - 5:00 PM Pacific Standard Time Mon-Fri
10:00 AM - 4:30 PM Pacific Standard Time Sat
Store Closed Sunday, Toll-Free Available

COVID-19 Notice:

Our office has been closed to the public since March 26th 2020.

We are offering curbside pick up, you will need to book an appointment with our staff ahead of your arrival. 

When we will be able to open to the public again is dependent on a number of factors beyond our control.
We still have a few staff in the office, so requests for in stock items can be processed.

We are allowing local customers to pick up orders, By Appointment Only.
Please call ahead.

The Province of Ontario has ordered all non-essential businesses to close. 

We expect British Columbia to do the same soon. 

For more information about our hours and availability during Covid-19 click here

Summer Hours:
July and August are variable due to weather and staffing fluctuations.
Please call for early or late hours.

(If you get an answering machine, please leave a message; we'll call you back.)

(Please remember that you can call your sales rep at home since they work out of their homes)